form over quota due to upload limit

  • EmicoPeterJones
    Asked on August 12, 2019 at 10:40 AM

    Form says over quota but I have deleted all previous submissions and my account now says I have 100mb space free again. When will it reactivate?

    Jotform Thread 1923758 Screenshot
    Page URL: https://form.jotformeu.com/91642280887365
  • Richie JotForm Support
    Replied on August 12, 2019 at 10:55 AM

    We do apologize for the inconvenience.

    I have checked your account and you're far from reaching your monthly limits.

    I have recalculated your uploads and your form is activated.

    If you need further assistance, let us know.

  • EmicoPeterJones
    Replied on August 13, 2019 at 4:23 AM

    Hi Richie,


    Thank you!