I can't download a PDF of submissions for one of my forms

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    Asked on August 12, 2019 at 10:52 AM

    I can't download the pdf of one of my forms. All the others work perfectly. With this one I go through the normal procedure, then it hangs for a while and the little window asking if I want to open the pdf or download it never appears. 

    As far as I can see it's set up the same as all the others. 

    Any help would be much appreciated.

    Many thanks in advance.

  • Profile Image
    Answered on August 12, 2019 at 11:16 AM

    To clarify, you can't download your form submissions as PDF or with just a specific submission?

    Can you please share to us the submission ID so that we can check it out?


    Looking forward for your response.