PayPal account disconnects automatically

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    enlightenedsoulexpo
    Asked on August 12, 2019 at 01:22 PM
    I do not have an answer, but I am having this EXACT same issue and my PayPal connection is not disabled. Is there any other reason this would happen?
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    jherwin
    Answered on August 12, 2019 at 01:30 PM

    Can you please tell us which form this issue is related to? Also, does the issue persist or the PayPal account remain connected when you reconnected it?

    Related Guide: Where-to-Find-My-Form-URL

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    enlightenedsoulexpo
    Answered on August 12, 2019 at 02:46 PM

    I didn't reconnect it, because it is still connected. The form is here: 

    https://form.jotform.com/91888873301164 

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    enlightenedsoulexpo
    Answered on August 12, 2019 at 02:48 PM

    Here is what I was told by a vendor: 

    I am trying to submit my application for vending, but I keep getting two errors. I submit my PayPal information, then it says "The payment of $275 is ready! It will be completed when you submit the form." But then I hit submit and an error says "Payment error: Please authorize the payment using Paypal's buttons before submitting." or it says:
     "Payment error: error: Undefined is not an object (evaluating '$$('.form-payment-price')[o].classList')

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    jherwin
    Answered on August 12, 2019 at 03:03 PM

    I cloned your form to make a live submission, but I was unable to replicate the issue you mentioned. Please try to disconnect your PayPal account and then reconnect and see if that will fix the issue.

    Please give it a try and let us know how it goes. 

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    scottmyers
    Answered on August 12, 2019 at 03:25 PM

    Hello, Enlightened... I didn't think my PayPal was disconnected either, because I certainly didn't disconnect it (intentionally) ... but it turned out that it was.

    Once I reconnected, the errors went away.