over quota?

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    thenurseswhocare1
    Asked on August 12, 2019 at 04:59 PM

    Please Help. My account says over quota even though we removed files

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    Vanessa_T
    Answered on August 12, 2019 at 05:43 PM

    I can no longer see an over quota error, however, there is a warning that you are almost out of storage space.

    1565645900Screen Shot 2019-08-13 at 5.37

    Since you are on Free plan, your storage space is limited to 100MB. Currently you are using 73.19MB.

    Understanding-Your-Account-Usage-and-Limits

    1565645941Screen Shot 2019-08-13 at 5.36

    In order not to get form over quota error again, you can either

    1. Backup your submissions and delete them afterwards to free up space

    2. Upgrade to a higher plan

    3. Limit your user's file upload size