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mistressclaireAsked on August 12, 2019 at 6:05 PM
I have form that I created a while back and people are completing the form and submitting it, however, the questions on the form are not mine. I know that this sounds bizarre, but it is happening. I am uploading a screenshot of what is coming back to me in their submissions, but this is not my questionnaire, nor my questions. I have not embedded the form on my website, I am using hyperlinks to the form.
I'm very frustrated because I worked hard on setting up my form exactly the way that I want it and now it isn't working properly.
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David JotForm Support ManagerReplied on August 12, 2019 at 6:57 PM
We apologize for the inconvenience. Is this the form in question? Please try deleting the notification: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
Then, create it again: https://www.jotform.com/help/25-Setting-up-Email-Notifications
The new notification should be updated correctly with your existing form fields. Let us know if the issue persists.