I have created a form and the submissions for that form are being populated by another person's questions, not mine?!?

  • mistressclaire
    Asked on August 12, 2019 at 6:05 PM

    I have form that I created a while back and people are completing the form and submitting it, however, the questions on the form are not mine.  I know that this sounds bizarre, but it is happening.  I am uploading a screenshot of what is coming back to me in their submissions, but this is not my questionnaire, nor my questions.  I have not embedded the form on my website, I am using hyperlinks to the form.   

    I'm very frustrated because I worked hard on setting up my form exactly the way that I want it and now it isn't working properly. 

    Jotform Thread 1924522 Screenshot
  • David JotForm Support Manager
    Replied on August 12, 2019 at 6:57 PM

    We apologize for the inconvenience. Is this the form in question? Please try deleting the notification: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Then, create it again: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    The new notification should be updated correctly with your existing form fields. Let us know if the issue persists.