How to redirect the user to an external link after submitting the form?

  • Profile Image
    Yoan 
    Asked on August 12, 2019 at 11:37 PM

    Hello,

    One of our client is using jotform for some mystery shopping and in home product testing. 

    We take care of participant recruitment and I'd like to know if it possible to redirect people to our specific URL once they successfully complete the jot form study ?

    ( Including  unique respondent ID that would have been passed in the jotform link before to start your study) 

    They tell me its not possible but I would prefer to be sure. That would mmake our life much easier actually so we know for sure who did waht and we can reward participants in all transparency.

    Best
    Yoan

  • Profile Image
    AndrewHag
    Answered on August 13, 2019 at 01:26 AM

    If you wish to redirect the users to a different URL after submitting the form, please go to Settings > Thank You page > Redirect to an external link and place the URL.

    1565673856The Easiest Online Form Builde

    Guide: Redirecting Users to a Different Page

    Also, could you please confirm that you wish to generate a unique URL to redirect the user which includes the submission ID?

  • Profile Image
    Yoan 
    Answered on August 13, 2019 at 03:08 AM

    Hi there,

    Thank you for your answer. 

    Indeed we would create unique links for Jotform using this king of template below. (RID is participant ID)

    https://form.jotform.com/60984006883968&RID=xxxxx
    https://form.jotform.com/60984006883968&RID=xxxYY
    https://form.jotform.com/60984006883968&RID=YXxYY

    Ideally we would need to have this RID sent to submission URL so we can see who has completed or not the survey. 

    is that possible?

    Thanks
    Yoan

  • Profile Image
    AndrewHag
    Answered on August 13, 2019 at 03:16 AM

    You can add this link as a redirect URL: https://form.jotform.com/92241138942961&RID={id}

    1565680476The Easiest Online Form Builde

    So after submitting the form - it will again redirect to the same form with the submission ID linked to the URL.

    1565680542Clone of Change Thank You URL

    In case, if you are looking for something different - please provide more information.

  • Profile Image
    Yoan 
    Answered on August 14, 2019 at 11:12 PM

    Thanks all is clear ! 

    Best

    Yoan