Can't upgrade my account

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    Asked on August 13, 2019 at 03:34 AM

    Hello I've tried to make payment for a month bronze plan fro Sberbank card. Sberbank made Account write-off of 1 usd and your system said about problem in payment. Can you provide support?

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    Answered on August 13, 2019 at 03:59 AM

    It seems the upgrade was unsuccessful. Please try upgrading your account again or try using a different card when you upgrade your account.

    Let us know if you still have issues upgrading your account.