Submissions didn't arrive to submissions page.

  • Profile Image
    Asked on August 13, 2019 at 03:46 AM

    Good Morning,

    three of my clients believed they submitted the forms correctly but I cannot see them.

    Is there any error in our account?

    Please let us know,

    All the best,

    Isabella Castelli

  • Profile Image
    Answered on August 13, 2019 at 04:11 AM

    We are sorry for the inconvenience.

    Please share any related information to those potential submits so we can check.

    Also, what is the form URL that your users tried to submit?

    We'll wait for your response.

    Thank you!