Why is my account is suspended?

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    Lisa Moore 
    Asked on August 13, 2019 at 04:31 AM

    I cannot log in to my account. 

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    AndrewHag
    Answered on August 13, 2019 at 04:45 AM

    Your account was suspended. The form 91982877784885 is collecting Passwords from the users which are against our Terms of Use.

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    Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have now removed the password fields and re-activated your account. Please refrain from doing this as it is against our terms of use.

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    Lisa Moore 
    Answered on August 13, 2019 at 05:43 AM
    Thankyou for response, I will have to find another way for new members to set up their logon to our website. The password field that was on this form, was for new members to set up their logon online for the website.
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    gerardw
    Answered on August 13, 2019 at 06:32 AM

    Please note that as per our terms it is not allowed to collect login credentials via forms. This will directly be flagged by our phishing detector as suspicious and the account will be suspended.

    You can directly inform your users of the login info.