Can I cancel now to turn off auto renew as I have just paid for bronze

  • lw_design
    Asked on August 13, 2019 at 7:27 AM

    Hi

    Can I cancel now in order to avoid the off auto renew as I have just paid for bronze but do not want to resubscribe in a years time.

    Please advise me.

    Regards

    Lauren

  • Richie JotForm Support
    Replied on August 13, 2019 at 8:40 AM

    I have checked your account and you're subscribed to Bronze Yearly I-57MW3FRB81EF in PayPal.

    It seems you have cancelled the auto-renewal of your subscription by cancelling the subscription in PayPal.

    Your subscription will not auto-renew for the next billing date.

    If you need further assistance, let us know.