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lw_designAsked on August 13, 2019 at 7:27 AM
Hi
Can I cancel now in order to avoid the off auto renew as I have just paid for bronze but do not want to resubscribe in a years time.
Please advise me.
Regards
Lauren
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Richie JotForm SupportReplied on August 13, 2019 at 8:40 AM
I have checked your account and you're subscribed to Bronze Yearly I-57MW3FRB81EF in PayPal.
It seems you have cancelled the auto-renewal of your subscription by cancelling the subscription in PayPal.
Your subscription will not auto-renew for the next billing date.
If you need further assistance, let us know.