Customizing PDF link in an autoresponder email

  • Profile Image
    vitranod
    Asked on August 13, 2019 at 10:10 AM

    Is it possible to customize what fields are shown in the autoresponder email PDF link? I have sections of the form going to different individuals (via edit submission link) but I don't want some of the form fields visible when those individuals download the final PDF in their email. I don't want to change the PDF that is downloaded from the final submission to change within jotform, just the pdf that the responders would download from their email.

  • Profile Image
    stevenmarshall
    Answered on August 13, 2019 at 11:20 AM

    Hi @vitranod,

    You are able to customize the notification and autoresponder emails that are sent out.

    Guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    You are also able to create different PDF templates that would go out that might meet your requirements. 

    Guide: How-to-Email-Different-PDF-Document-Templates-Based-on-Users-Answers

    Please let us know if you have any further questions.

    Thank you