How do I cancel my subscription?

  • Profile Image
    Asked on March 28, 2011 at 11:39 AM

    I tried to cancel my subscription, but it did not recognize my username or password, yet I logged in using the same ones. I don't want to be charged another month like I already was. Thank you.

  • Profile Image
    Answered on March 28, 2011 at 06:54 PM


    As I have checked your account, you are able to cancel your subscription.  You are now scheduled for downgrade on April 25, 2011.

    If you have other inquiries, please let us know.

    Thank you for using JotForm.