I i have just upgraded but the new account still shows submissions and form views from before?

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    Horner_Carlos
    Asked on August 14, 2019 at 05:46 AM
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    Victoria_K
    Answered on August 14, 2019 at 06:11 AM

    Hi! 

    I see your account is on Bronze plan at the moment. Can you provide some more information on your concern? 

    Please note that upgrading account does not reset monthly counters, but limits are getting increased. Monthly counters for accounts are reset on the first day of every calendar month.

    Here is one related help guide: Understanding-Your-Account-Usage-and-Limits