- JotForm SupportMike_TAnswered on March 15, 2013 at 07:25 PM
Thank you for contacting us.
The problem that is your image is in a .tif format. It is not very friendly format, and your image is quite large (6.6MB).
I would like to recommend you to convert the image into some other image format, for example, .png, .jpg or .gif.
Here is an example of optimized image that you can download and use:
Please feel free to contact us if you need any further assistance.