Asked Asana for help, they said you should be able to sort this out for me please.

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    sevhass
    Asked on August 14, 2019 at 09:48 AM

    Hi. We are trialing your Forms platform to help with our business opration. Querry sent to Asana support:


    "Now, trying to make Asana work for our business. I have Jotform online forms, that look to be exactly what I need for reports from Field Engineers. However, I am bit stuck with geting reports over from Jotform to Asana.


    I have form finished and set up to forward on submission to Asana email (which I got from project properties - that weird long address with many characters). However, I have submitted few test applications and can't see any emails coming through to Asana/project.



    Can you please with that?"


    Thank you.

    Sev Hass

    Applied Industrial Systems Ltd

  • Profile Image
    AshtonP
    Answered on August 14, 2019 at 11:32 AM

    I checked your form and could see that as of now the form is not integrated with Asana. 

    Please go through the below link to get your form integrated.

     

    https://www.jotform.com/help/470-Create-tasks-in-Asana-with-JotForm-submissions 

    Please feel free to contact me in case of any issues.



  • Profile Image
    sevhass
    Answered on August 14, 2019 at 12:28 PM

    Hi, Thanks for the answer. It doesnt help in our case though. The problem is I need the whole report to be sent to asana as well and it will have a lot of information, rather than create an empty task with a title.

    Therfore I figured out that more useful will be if I can send an email on submission to Asana, where I have options to exclude empty fields (essential) and also can create nice looking PDF (very useful) which our clients will have access to.

    So I have setup mail forwarding in Jot Form to email that to my own email address and it worked exactly as I needed and I am receiving information in correct format. Later I changed the email address to Asana (an email that will turn any message to a task in chosen project) with special address I got for Asana and that doesn't work. I will add that when I send a message directly from my own mailbox to Asana, the task gets created.

    So it looks like either the email is not sent for Jotform or there is something else wrong on the way to Asana.


    Thanks for help.