Font size drop down menu in email editor doesn't go away

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    Asked on March 15, 2013 at 08:54 PM

    This happens all the time... when closing the email editor, the drop down menu from that lighbox environment won't go away. I usually use Chrome but am pretty sure it happens on other browsers too. And, whenever using Jotform I clear my cache about every 14 seconds as per numerous previous instructions....

    Not a huge problem, but definitely a repeating annoyance.

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    Answered on March 15, 2013 at 09:32 PM


    Thanks for reporting this to us. I will forward this thread to our 2nd level support. For the mean time to avoid this make sure you close first the font size drop down menu before closing the email editor.


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    Answered on March 17, 2013 at 01:59 AM

    When it gets stuck like this, there is no way to close it in the email editor. That's the problem.

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    Answered on March 20, 2013 at 04:47 AM


    I have just released a fix for this bug.