- longislandAsked on March 28, 2011 at 12:11 PM
I paid yesterday to upgrade my account. I received an email from Plimus, saying they were reviewing the payment for quality purposes.
Now you have disabled my account! I don't want to pay again. Please let me know how this can be resolved ASAP.
- allanftdAnswered on March 29, 2011 at 12:42 AM
We're sorry for the inconvenience. However, I can now see from our database that your account is active and has already been upgraded to Premium. There must be a delay in processing your transaction but it is settled now.
Please let us know if you need further assistance. Thank you for using JotForm!