- outadaredjAsked on March 15, 2013 at 11:03 PM
I set up stripe, then created a form to accept payments. But on the payment page, customers are unable to purchase items. They enter information, and are giving a please wait message that never ends. What can I do?
- KadeJMAnswered on March 16, 2013 at 10:01 AM
I just ran a test on your form and I was able to replicate the same problem to where the form ended up stuck on submitting. I then did some further testing on a clone of it and the Stripe Integration was working okay from my end. So at this point I want you to check and make sure that if you are using your live API Keys with Live Mode in Stripe and not Test Mode otherwise you would need the test keys. If everything checks out okay on that part on your Stripe Account please try rerolling the Live Mode API Keys to generate new ones and let us know if that helps or if the issue continues.