Activecampaign tags not available from Jotform Integration drop drown

  • Telfer
    Asked on August 14, 2019 at 1:09 PM

    Hello,

    I cannot get the jotform integration drop downs to refresh when I change my tags in Activecampaign.

    I have cleared cache and cookies, and turned off the integration and re-authorized.

    The drop down options are the original options from Activecampaign when I first set-up. I have cleaned them up.

    Please help.

    Jotform Thread 1926937 Screenshot
  • Kevin Support Team Lead
    Replied on August 14, 2019 at 2:23 PM

    This seems like a duplicated thread, we have already assisted you here: https://www.jotform.com/answers/1926885 

    Please kindly check the response you've received there and post any follow up reply there. 

    Thanks.