Embedded Card Form: after you submit, it just sits there in full-screen mode and doesn't go away ?

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    Dave4777
    Asked on August 14, 2019 at 02:13 PM

    2. After you submit, it just sits there in full-screen mode and doesn't go away ?? All you see is THANK YOU, not go back to jiffy or click to close or it times out in a couple of seconds and closes ??

    What do you have for that please ?

    FYI I'm using Chrome, seems like it shrinks back to iframe in firefox.

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    BDAVID
    Answered on August 14, 2019 at 02:25 PM

    I have tested your form, and if you hover the mouse around the full screen mode, it shows the dark gray button to exit it, result:

    1565806688back.png


    Unfortunately, there is no way to change that behavior, the user must click on the button to exit it. So, you may consider turning off the Full Screen mode option if you don't want that to happen:

    1565806865fullscreen.png

    Let us know if you need more help.

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    Dave4777
    Answered on August 14, 2019 at 02:44 PM

    I think I will just turn off the full screen mode.