not able to publish form on google site

  • Profile Image
    ohepta
    Asked on August 14, 2019 at 02:30 PM

    Hello, 

     

    Form #62264568587167  used to work just fine on my google site until now and all of a sudden , this form is not showing up.

    I  used the following method to republish the form but its still not working. 

    https://www.jotform.com/help/19-Adding-a-Form-to-Google-Sites


    page where the form is supposed to appear just shows blank. 

    https://sites.google.com/a/oakhillelementary.org/pta/store   

    this is the site, where in the middle, jotform displays store items for  parents to place an order.  But as you can see, it is blank. 

     

    Would you be able to help me fix this ? This is for my school which is going to open soon and parents will need access to the form to purchase school supplies.. 

     

    Your help is much appreciated. 

    Regards,


    Rohini

    1565807179jotform issue1.jpg

    1565807311jotform issue2.png1565807327jotform issue3.jpg1565807335jotform issue4.png1565807345jotform issue5.png1565807355jotform issue6.png1565807364jotform issue7.png1565807373jotform issue8.png


  • Profile Image
    Nik_C
    Answered on August 14, 2019 at 03:48 PM

    We're sorry for the inconvenience.

    I checked the website and that embedding method and I was able to replicate the problem.

    So it might be an issue with embedding method.

    Could you please try inserting your form by using Embed option:

    1565811988Screen Shot 2019-08-14 at 9.44

    And then just insert your form's URL

    1565812015Screen Shot 2019-08-14 at 9.44

    I just tested on my test Google website, it worked fine.

    Please advise how it worked for you.

    Thank you!