Guest: Unable to access account

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    Christopher Lampley 
    Asked on August 14, 2019 at 03:44 PM

    I cant log into my account

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    Answered on August 14, 2019 at 05:21 PM

    Hi Christopher!

    Upon checking the email address attached to this thread it looks like you are under a guest account, which means that you would be able to access this account based on the cookies and cache of the browser. If you have cleared your cache the guest account will no longer be available. 

    You will need to create an account under the FREE Plan in order to have the option to create a password and be able to log in regardless if the cache is cleared.