account is suspended!

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    Nguyen Van Hung 
    Asked on August 14, 2019 at 08:55 PM

    I don't know my account is suspended ,i can't login with username "iammadmen" please help me !

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    AndrewHag
    Answered on August 14, 2019 at 11:48 PM

    Your account is suspended because the form 92032150740444 was found on your account and flagged as copyright logo scam.

    1565840915Đăng ký lái thử xe - Goo

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1927547 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logos and lift the suspension of your account.

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    Mirthe 
    Answered on August 15, 2019 at 02:20 AM

    Hello sir/madam,

    Could you please help me?

    My account is being suspended too. I don’t know why.

    Thank you in advance,

    Mirthe

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    ashwin_d
    Answered on August 15, 2019 at 05:57 AM

    @ Mirthe:

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1927825 

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    Nguyen Van Hung 
    Answered on August 15, 2019 at 09:29 PM

    Hey AndrewHas

    Yes , you can just remove it ,please

    Thank you

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    Richie_P
    Answered on August 15, 2019 at 10:33 PM

    I have removed the logo in your form and reinstated your account.

    Kindly check our terms of use to avoid being suspended again.

    If you need further assistance, let us know.

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    Nguyen Van Hung 
    Answered on August 15, 2019 at 10:49 PM

    Thank you for having helped me