Submission Inbox: Replying to submission CC is not working

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    kextra.khp
    Asked on August 14, 2019 at 09:12 PM

    Hi the problem is occuring again... Please assists... Thanks.

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    Richie_P
    Answered on August 15, 2019 at 12:24 AM

    We do apologize for the inconvenience.

    Can you please share more information regarding the issue with your email?

    To clarify, are you not receiving the notification emails?

    Looking forward for your response.

  • Profile Image
    kextra.khp
    Answered on August 18, 2019 at 10:30 PM

    Hi my email kextra.khp@gmail.com

    I wanna reply directly from the form and CC to people as well.. non of them receive my email when i reply from the form i had create.

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    Nik_C
    Answered on August 19, 2019 at 02:22 AM

    I was able to replicate this issue.

    So I will forward this to our backend team for further checking.

    We'll get back to you via this thread.

    Thank you!