Autoresponder Email Not Sending

I sent an email request last week and still havent heard back

No one is receiving autoresponder email linked to the form

please advise ASAP

It seems that you have created a duplicate ticket here https://www.jotform.com/answers/1922921. My colleague already responded to you on that thread.

Please avoid creating multiple threads with the same issue to avoid confusion on the supporters. You can direct your response to that thread.