Why NEXT button in form doesn't work ?

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    kiricatura
    Asked on March 16, 2013 at 05:43 PM

    Hello

    Why NEXT button in form doesn't work ?

    http://www.jotform.com//?formID=30574663010446

     

  • Profile Image
    EltonCris
    Answered on March 16, 2013 at 06:07 PM

    Hi,

    That's most probably due to a code conflict between your site scripts and the form. Re-embedding your form as iframe should fixed it. Here's How to get your Form's Iframe Code.

    Let us know if you have further questions. Thanks!

  • Profile Image
    kiricatura
    Answered on March 17, 2013 at 06:13 AM

    I do not embed the form as iframe, but as script link to lightbox,

    do you offer to reembed as lightbox?

  • Profile Image
    EltonCris
    Answered on March 17, 2013 at 07:16 AM

    Hi,

    I'm pretty sure the form conflicts with the existing jQuery on your website. Since you are using Lightbox Embed Code, please try to remove "2" on the URL found on the first line of your lightbox embed code.

    Example:

    <script type="text/javascript" src="//cdn.jotfor.ms/static/feedback2.js?3.1.2194">

    Remove only the number "2" after feedback as highlighted on this script code. 

    Let us know if this doesn't help. Thanks!