Need help with who my form responses get emailed to

I want to do one of two things:

1) Set the reply address (NOT the reply-to address) to an email field the user fills out in the form, or

2) Add to: or cc: email addresses to the notification email that are dynamic based on the data the user fills out.

For example, if I fill out john@smith.com as an email field in the form, I would like to either have this set as the reply address in the notification email (again, NOT the reply-to) or have this email on CC when the notification email is sent.

I need this in order to set up an integration with a Jira workflow.

Is this something JotForm supports?

Yes, it is possible to add an email recipient based on the value entered in the email field in the email notification. You need to use the Change Email Recipient condition in order to do that. Here's a guide: How-to-Send-Email-Based-on-User-s-Answer.

Here's an example: johnsmith@noemail.com, {emailField}

The first email should be the main recipient and then the second will be the unique field name of the email address field. You'll find it in the Properties > Advanced tab > Field Details.

Here's the result:

As you can see, there are 2 email addresses in the "TO:" field.

You may also use the email address entered in the email field as the Sender via Mandrill. Here's a guide: How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address.

If you have any questions, let us know.