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Amanda JonesAsked on August 15, 2019 at 7:46 PM
Why has my account been suspended? My clients are unable to complete forms and I need access to download the forms. If it is to do with the forms that use Stripe, I will be deleting this functionality. I cannot afford to not have access to my account.
I have completed the form (see uploaded screenshot) and submitted it.
Please address this urgently!
Amanda
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David JotForm Support ManagerReplied on August 15, 2019 at 8:50 PM
We really apologize for the inconvenience. We have reactivated your account. Using Stripe payment gateway for payment authorizations is valid. We have white-listed your form to avoid this from happening again.