- littlediamondbumsAsked on March 17, 2013 at 03:17 AM
- JotForm SupportEltonCrisAnswered on March 17, 2013 at 06:51 AM
I have now removed that email from the bounce list. Here's the following reason:
email@example.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'Unrouteable address'
It seems like this is an unknown email address, please check that on your side. Check if there are no typos and verify that email on your email provider side.
I would also recommend checking the following article as it may help prevent this issues.
- littlediamondbumsAnswered on March 17, 2013 at 07:11 AMThank-you.
I think at the time the Jotform was created the email didn’t exist and now it has been created.
I will try again tomorrow.