Why my account is suspended?

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    Robin Michele 
    Asked on August 16, 2019 at 11:51 AM

    Hi. My account isn't available and I was trying ti see how to get it back active. 


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    Answered on August 16, 2019 at 01:13 PM

    The form 92265600512146 was found on your account as suspicious of phishing activity because you're collecting credit card details in plain form fields.


    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms. Such forms are considered as phishing forms and associated accounts will be automatically suspended. Please refer to our terms of usage for more information on phishing. If you need to receive payments, it is required to use one of the payment methods available in the form builder. These payment methods comply with the PCI/DSS security standards to process the payments securely.

    I deleted the guilty fields in your form and re-activated your account. Let us know if you need any further assistance.