-
jniewenhuisAsked on August 16, 2019 at 6:08 PM
Hi I was wondering if you can give me IP addresses for FTP? Also can you specify static IP ranges or a domain name the traffic comes from (i.e. ftp.jotforms.com) so we can limit it. We are trying to secure the connection so that we aren't exposed to the public.
-
MikeReplied on August 16, 2019 at 6:52 PM
We use dynamic cloud environments, so unfortunately, we cannot provide you with a range of IPs. Some of the JotForm IPs are listed in this article, but this is not guaranteed that these IPs will be used for our FTP integration.
-
jniewenhuisReplied on August 19, 2019 at 10:37 AM
Hi Mike,
Is there a hostname/FQDN that you use that you can give us?
Thanks.
Jerrica.
-
jniewenhuisReplied on September 12, 2019 at 4:07 PM
Mike,
Can you get back to me? I was hoping for an FQDN that you can provide us with. Is that possible? Fully Qualified Domain Name?
Thanks.
Jerrica.
-
MikeReplied on September 12, 2019 at 5:31 PM
I am afraid we do not use any specific FQDN for our FTP integration.
However, we are currently using a Google Cloud platform. So you may try whitelisting connections from the Google Cloud platform:
*.bc.googleusercontent.com
-
jniewenhuisReplied on September 12, 2019 at 5:44 PM
Hi Mike.
So we are trying to secure the connection as well as whitelist. We will be testing this new connection and I'll post how it worked.
Thank you.
Jerrica.