Secure our FTP connection using IP address or Domain name

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    jniewenhuis
    Asked on August 16, 2019 at 06:08 PM

    Hi I was wondering if you can give me IP addresses for FTP? Also can you specify static IP ranges or a domain name the traffic comes from (i.e. ftp.jotforms.com) so we can limit it. We are trying to secure the connection so that we aren't exposed to the public. 

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    Mike
    Answered on August 16, 2019 at 06:52 PM

    We use dynamic cloud environments, so unfortunately, we cannot provide you with a range of IPs. Some of the Jotform IPs are listed in this article, but this is not guaranteed that these IPs will be used for our FTP integration.

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    jniewenhuis
    Answered on August 19, 2019 at 10:37 AM

    Hi Mike,

    Is there a hostname/FQDN that you use that you can give us?

    Thanks.

    Jerrica. 

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    jniewenhuis
    Answered on September 12, 2019 at 04:07 PM

    Mike,

    Can you get back to me? I was hoping for an FQDN that you can provide us with. Is that possible? Fully Qualified Domain Name? 


    Thanks.


    Jerrica. 

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    Mike
    Answered on September 12, 2019 at 05:31 PM

    I am afraid we do not use any specific FQDN for our FTP integration.

    However, we are currently using a Google Cloud platform. So you may try whitelisting connections from the Google Cloud platform:

    *.bc.googleusercontent.com

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    jniewenhuis
    Answered on September 12, 2019 at 05:44 PM

    Hi Mike. 

    So we are trying to secure the connection as well as whitelist. We will be testing this new connection and I'll post how it worked. 

    Thank you.

    Jerrica.