Form doesn't save the submission data

  • jimdixon
    Asked on August 16, 2019 at 8:13 PM

    https://form.jotform.com/82745746139164  Form is not saving entry data.

  • roneet
    Replied on August 16, 2019 at 9:24 PM

    I have just made a test submission on your Form and was able to submit the Form successfully in the link you have provided. The submissions are also recorded on the submission page. 

    Have you embedded your Form on any website? If yes, please share the link to the website. Are the user's able to submit the Form or they are receiving an error while submitting? If they are able to save the Form then are they receiving the notification?

    May we also know which device are they using to submit the Form?

    Looking forward to your response.

    Thanks.