I'd like to delete my Jotform account and I don't know How.

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    eriquices
    Asked on March 17, 2013 at 01:46 PM

    Please, I'd like to delete my account. How to procedure to this?

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    sidharth_kch
    Answered on March 17, 2013 at 02:12 PM

    @ eriquices

    May I ask why do you want to delete your account?

    If you wish to delete your account, please let us know and we will delete it for you. 

     

    Thanks,

    Sidharth

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    eriquices
    Answered on March 17, 2013 at 02:26 PM

    Hi Sidharth!

    The formulary isn't working properly. I'm not receiving by e-mail messages notification from people who contact to me from my site. 

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    sidharth_kch
    Answered on March 17, 2013 at 02:41 PM

    @ eriquices

     

    Upon checking your account, i found that your email id "erikainlondon2004@yahoo.co.uk" is in our bounce list (reason mentioned below). 

     

    Result: 

    erikainlondon2004@yahoo.co.uk is IN the bounce list  

    Reason(s) : Complain about Abuse

     

     

    I have removed this email address from our bounce list and you should start receiving submission emails.  

    Please follow this guide in order to avoid this in the future: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    I really hope that you will reconsider your decision to delete your jotform account. Should you have any questions please feel free to contact us.

     

    Thanks,

    Sidharth