- eriquicesAsked on March 17, 2013 at 01:46 PM
Please, I'd like to delete my account. How to procedure to this?Page URL:
- sidharth_kchAnswered on March 17, 2013 at 02:12 PM
May I ask why do you want to delete your account?
If you wish to delete your account, please let us know and we will delete it for you.
- eriquicesAnswered on March 17, 2013 at 02:26 PM
The formulary isn't working properly. I'm not receiving by e-mail messages notification from people who contact to me from my site.
- sidharth_kchAnswered on March 17, 2013 at 02:41 PM
Upon checking your account, i found that your email id "email@example.com" is in our bounce list (reason mentioned below).
firstname.lastname@example.org is IN the bounce list
Reason(s) : Complain about Abuse
I have removed this email address from our bounce list and you should start receiving submission emails.
Please follow this guide in order to avoid this in the future: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
I really hope that you will reconsider your decision to delete your jotform account. Should you have any questions please feel free to contact us.