How to show signature in email notification?

  • Profile Image
    paul.p
    Asked on August 17, 2019 at 02:56 AM

    Hi, I have been testing Jotform for my company. There has been an issue which is the signature from the from cannot be displayed in the email response copy. I have attached the screenshot in the attachment. Thanks

    Screenshot
  • Profile Image
    jherwin
    Answered on August 17, 2019 at 07:14 AM

    To show image files/signatures on email notification, you would need to lift privacy settings in your account, which require a login to review files, here is the link: https://www.jotform.com/myaccount/settings
    1566040060privacy2.png
    Including images/signature to notification does not provide access to files, but if you lift the restriction, users should see images/signatures and download files without issues.