User unable to submit form. It shows invalid certificate error message.

  • marymountfinearts
    Asked on August 17, 2019 at 10:22 PM

    Hi,

    Here is one person's email. Any thoughts? 
    Our form is linked in an email: 
    https://form.jotform.com/92077452385160
     

    Marc Fink <in_a_cloud@hotmail.com>
    9:17 AM (13 hours ago)
     
    		  
    User unable to submit form Screenshot 40
    User unable to submit form Screenshot 40
    to me
    User unable to submit form Screenshot 40
     
     
     
     
     
    I've tried clicking on your "submit art" button for your invitation, but it keeps throwing an invalid certificate error on my Mac.
  • Ashwin JotForm Support
    Replied on August 18, 2019 at 1:53 AM

    I am sorry for the trouble caused to you. I did test your form in my Mac and I am not able to replicate the issue. I was able to submit your form successfully. Please check the screenshot below:

    1566107555testForm Screenshot 10

    Have you embedded your form in your webpage? Please share the webpage URL and we will take a look.

    We will wait for your response.