Form is down...page cannot be found message. Not great timing as there is one day before an ordering deadline.

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    Andrew Newman
    Asked on August 18, 2019 at 02:36 PM
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    Kevin_G
    Answered on August 18, 2019 at 03:13 PM

    Such link does not exist in your account, that's why it does not work, if you want to create a custom URL you may refer to this guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form 

    Otherwise you may simply share the default form URL. 

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    anewmanphoto
    Answered on August 18, 2019 at 09:51 PM

    The link has been working for over a month.  This link:  http://form.jotform.com/73606798884982    is the original link and works.   We just wrote over it so it was consistent with a previous years order form.

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    anewmanphoto
    Answered on August 18, 2019 at 10:01 PM

    I went to the custom create a site like you suggested and it looks like the URL ending changed.  I fixed it and published and I think it is up and running now.   Strange.

    Thanks