Hidden fields showing up

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    tjlphd
    Asked on August 18, 2019 at 06:04 PM

    I thought if I had a field marked as "hidden" it wouldn't show unless I had a rule that caused it to show.  Please look at the following:

    https://hipaa.jotform.com/82663727289168

    When you select any of the labs for entry, only those selected should show up.

    Also, the fasting insulin value disappears when you add in a number.


    Please advise.

  • Profile Image
    tjlphd
    Answered on August 18, 2019 at 06:09 PM

    some more information


    1566166149Screen Shot 2019-08-18 at 6.081566166169Screen Shot 2019-08-18 at 6.07

  • Profile Image
    Augustine_O
    Answered on August 18, 2019 at 06:58 PM

    Hello,

    Please, hold on briefly while I check this out. I will be back with you no time.


    Thanks

  • Profile Image
    Augustine_O
    Answered on August 18, 2019 at 07:33 PM

    Hello, 

    Yes, when a field is hidden by default, it shouldn't show up unless a condition is set that commands otherwise. 

    Looking at the conditions set on your form, you could consider ignoring the conditions that hide those already hidden fields. I'd suggest that to reduce the complexity of the conditions, you could set only conditions that show already hidden fields. For example, Insulin Entry field is hidden by default, you can ignore conditions that would hide it and only set conditions that would show it since it would remain hidden by default until the SHOW condition is met. That way, things could get simpler and clearer. 


    I hope this helps.


    Your challenge about disappearing values has been moved to a new thread and will be answered there immediately. Please, click this link to follow the thread: https://www.jotform.com/answers/1931014


    Thanks.