Form has exceeded quota

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    KATHERINE PARRY 
    Asked on August 18, 2019 at 10:11 PM

    Hello, we are getting a message that we have exceeded our allocated quota for our jotform. What does this mean and how can we fix it?

    Thanks

    Kate

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    Nik_C
    Answered on August 19, 2019 at 01:50 AM

    That means that your account is over the limit for Free subscription. Specifically, you're over the uploads limit. You can either remove submissions that hold uploads (please be mindful that removed submissions cannot be recovered) or you can upgrade to a higher plan: https://www.jotform.com/pricing/

    Let us know if you have any further questions.

    Thank you!

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    KATHERINE PARRY 
    Answered on August 19, 2019 at 02:35 AM

    Hi Nik thank you. How do I remove the submissions - we don’t need them! Could you please let me know how to do it?

    Thanks very much,

    Katherine 

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    Nik_C
    Answered on August 19, 2019 at 04:03 AM

    You select the desired form (from which you want to remove submissions) in My Forms section: https://www.jotform.com

    And view the submissions: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Where you can delete them:

    1566201795Screen Shot 2019-08-19 at 10.0

    Let us know if you have any further questions.

    Thank you!