Next button is not working

  • Profile Image
    prestiengineering
    Asked on August 19, 2019 at 12:19 AM

    I have been prototyping a form here but for some reason the logic is no longer working.

    So for example, the simple NEXT button on the page doesn't work and I verified all mandatory fields were completed.

    Some of the WHILE/CASE or IF/THEN loops son't work ever since 2 days ago.

    Plz let me know what went wrong?

    Tx!



    https://form.jotform.com/92147896399175

    https://form.jotform.com/92147896399175

    https://form.jotform.com/92147896399175

  • Profile Image
    BJoanna
    Answered on August 19, 2019 at 03:20 AM

    You are unable to navigate to the next page because you have a required payment field that is not properly set.

    1566199065payment field.PNG

    You should connect the PayPal Checkout field with your Paypal account, disable the required field option inside of the field properties or remove it to resolve this issue. 

    How to Integrate Form to PayPal Checkout