DKIM signature support for response emails

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    Asked on August 19, 2019 at 05:31 AM


    Can you confirm as to whether this has been implemented yet?  At the moment this means that all recipients of notifications at Gmail are receiving the "via" jotforms notification on receipt of the email. This effectively means half the clients will flag it as spam?  

    Please confirm current situation with respect to development of DKIM key to include in domains.



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    Answered on August 19, 2019 at 06:48 AM

    You may whitelist the Jotform IP addresses and domains so the emails will not go into spam/junk folder.

    Guide: Whitelisting-JotForm-IP-Addresses-and-Domains

    Also, you can use SMTP emails. In order to set SMTP emails please follow the guide below

    Guide: How-to-Setup-SMTP-for-a-Form