- njfafAsked on March 17, 2013 at 09:30 PM
I had a problem with the submit button not working the other day. We were able to fix it and it was working on Thursday.
Now the submit button is no longer working.
Please help. I really need this form working. The 1st deadline to register with this form is this week.
Here's the link to the conversation we had when the form was fixed on Thursday.
When I fill in the form and click submit, the area around it turns pink and nothing happens.
- njfafAnswered on March 17, 2013 at 10:05 PM
Update on the problem...Seems work when one radio button is selected but not the other. Guess I'll try deleting that field and resetting the conditions unless I get a different instruction.
Figured it out...One conditionally appearing field had a minimum value. Once I set that to 0, the form was able to take submissions.
Very tricky stuff, these conditions.
Thanks anyway! :)
- JotForm SupportjonathanAnswered on March 18, 2013 at 04:34 AM
Sorry for the delayed response. But we're glad to know that all is good now. Please don't hesitate to contact us again anytime for any assistance needed, and we'll try our best to respond to you on time.