All my form are gone

I created 5 forms last week and today I need to use them to send out the registration forms and they are nowhere to be found. Please help!

My account looks to suspended. Not for sure why! Please help!

Your account is suspended because the forms you created are used to collect Driver's License using a File Upload field and that is against our Terms of Use. 

If you want to collect Driver's License, you need to use a Short Text Entry (Text Box) field. You will also need to add the Terms & Conditions and Signature widgets to your form, for the users to confirm/allow/agree that you are collecting the information for a purpose.

Adding a License Agreement to a Form

How to Add an E-Signature to Your Form

We can only lift the suspension of your account if you agree with our terms and allow us to delete the offending fields.

Thank you, I am able to do that. Could you please reactivate my account? I
will correct these problems.
Thank you,
Shawnika N. Madison
Receptionist
HasBrouck Management
Commercial I Residential I Community
310 Old Ivy Way, Suite 204
Charlottesville, VA 22903
Direct Phone 434.817-1677 I Main 434.295.4663
general@hasbrouckrealty.com I
www.renthasbrouck.com
Like us on Facebook! facebook.com/HasbrouckManagement

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...

I saw that my colleague re-activated your account on this thread - https://www.jotform.com/answers/1920473

However, I had to suspend it again because you did not agree with our Terms.

We cannot allow you to delete the fields. We have to delete them but only after you agree with our terms. So, please let us know if you agree and we will re-activate your account after we delete the fields. 

Yes, I agree.
Thank you,
Shawnika N. Madison
Receptionist
HasBrouck Management
Commercial I Residential I Community
310 Old Ivy Way, Suite 204
Charlottesville, VA 22903
Direct Phone 434.817-1677 I Main 434.295.4663
general@hasbrouckrealty.com I
www.renthasbrouck.com
Like us on Facebook! facebook.com/HasbrouckManagement

*P *Please consider the environment before printing this email
This message and any attachments may be privileged, confidential or
proprietary. If you are not the intended recipient of this email or
believe that you have received this correspondence in error, please contact
the sender through the information provided above and permanently delete
this message.
...

Hi Shawnika!

We have now deleted the guilty fields and your account is active once again. As stated by my colleague above

"If you want to collect Driver's License, you need to use a Short Text Entry (Text Box) field. You will also need to add the Terms & Conditions and Signature widgets to your form, for the users to confirm/allow/agree that you are collecting the information for a purpose.

Adding a License Agreement to a Form

How to Add an E-Signature to Your Form"