How to conditionally send emails?

  • JMCGroup
    Asked on August 19, 2019 at 11:34 AM

    So guys,

    i made a multi selection options(see attach)

    According the selection done i have to be able to send/receive an email.

    Example: If are selected Angelo Gilio and Jacopo Merli both must be able to receive the email. I tried to do it but can not see the multi field selection in conditions.

    How can i solved it?

    1566228846Cattura Screenshot 10

  • Kevin Support Team Lead
    Replied on August 19, 2019 at 12:40 PM

    You can do this with conditions, if you need to have different email templates you would need to add them and then send them according to the conditions. 

    Here are some guides that will help you doing so: 

    https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    I hope this helps. 

  • JMCGroup
    Replied on August 20, 2019 at 7:00 AM

    Where you see the options? I can not see the multi options that i posted up...

    Example: If Gilio Angelo is full than send emailHow to conditionally send emails?  Image 10

  • Richie JotForm Support
    Replied on August 20, 2019 at 8:46 AM

    You may create a multi-condition by clicking the + sign.

    Kindly check this screen cast:

    How to conditionally send emails?  Image 1 Screenshot 20

    Please give it a try and let us know how if you need further assistance.

  • JMCGroup
    Replied on August 20, 2019 at 10:29 AM

    Hi Man!

    Thanks for answer i solved in other way...now i have another 1 question:

    Why keypad Full is without letters?1566311372KEYPAD Screenshot 10

  • Richie JotForm Support
    Replied on August 20, 2019 at 11:08 AM

    I have checked your form and it seems the keypad has letters.

    How to conditionally send emails?  Image 1 Screenshot 20

    May we know if you have embedded your form into a web page?

    May we know the web browser or device you're using to view the form?

    Can you please try clearing your browser cache and let us know how it goes?