Copying Calculation Field Value Not Always Working

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    cfortin
    Asked on August 19, 2019 at 04:10 PM

     Hi,

    I have a form that has a calculation field, which then has some conditions placed on it. I have run through the form on my own and had no issues, as well as we have had 39 successful submissions, however, we have had at least a dozen separate people report that after they fill out the form, the total amount owed that is calculated by the hidden fields shows up as 0, which should not be possible. The issues are occurring on a variety of devices and web browsers, so it hasn't been possible to pinpoint a common thread as of yet. Any suggestions you have, would be most welcomed!

    Thank you!