Why am I unable to log in?

  • empowerment-services
    Asked on August 19, 2019 at 6:55 PM

    Hello, I resently created an account, I used the login with google option. I went to change my password and the old password doesn't match my current google password. I am looking to change this so i can have access to encrypt the form I have created.

  • Kevin Support Team Lead
    Replied on August 19, 2019 at 8:03 PM

    I have issued a password change email and it was sent to the email address under your account, it should have been sent to e***wer***t-se***ces@hotmail.com

    Please kindly check and follow the process to change your password.