ActiveCampaign Integration: ability to transfer multiple values

  • Telfer
    Asked on August 19, 2019 at 9:29 PM

    Hello, I'm trying to use a Jotform for a survey and action the answers with Activecampaign. I have many questions that can be answered with multiple values. The transfer of tags or field data does not handle the multiple values well. The field functions requires the manual creation of an Activecampaign custom field with the precise values in the Jotform questions/answers. This is time consuming and then requires an automation in Activecampaign to add a tag based on the answer. Also, it doesn't work consistently (I have it working for some fields but not others). I hope this input can be used to better this integration. Thanks.

  • roneet
    Replied on August 19, 2019 at 10:17 PM

    Thanks for your valuable feedback. Let me test the integration further and get back to you.

    Thanks.

  • roneet
    Replied on August 21, 2019 at 10:39 PM

    May we know which data type requires manual creation of the trigger? Could you please share the details of the Form so that we would be able to test the Integration based on that.

    I have created a Demo Form and it seems to work.

    Looking forward to your response.

    Thanks.