Why can't I submit my form on my site?

  • Profile Image
    etterichter
    Asked on August 20, 2019 at 05:31 AM

    Hi,

    I created an order form on this webpage: https://homepage-erstellen-lassen-student.de/startup-angebot/

    Now when I try testing it out and submit the order, it says "please wait" and seems to be reloading...and nothing happens...

    I connected it to my paypal account, not sure if I missed something.

    Thank you,

    Annette

  • Profile Image
    Miles
    Answered on August 20, 2019 at 06:29 AM

    Hey there.

    We've cloned your form to see if we would get any problems, and we are successfully getting redirected to the paypal page. So this brings embed problems to mind, as there doesn't seem to be a problem with the form. We would like you to follow these steps:

    On your forms Settings, go to Publish section, when click on Embed. From there, scroll down and select iFrame. Copy the code by clicking Copy Code button, and paste all of that code to your site. You can observe the steps here:1566296934EMBED TEST.gif

    Thanks for reaching out! Don't hesitate to ask more if the issue persists.

     

  • Profile Image
    etterichter
    Answered on August 21, 2019 at 08:43 AM
    Hi,
    thank you for your awesome help! It works now!
    ...