Why my account is suspended?

  • Profile Image
    George Samson 
    Asked on August 20, 2019 at 06:13 AM


  • Profile Image
    Answered on August 20, 2019 at 08:21 AM

    This form https://www.jotform.ca/form/92284753978273 was found on your account and flagged as Fake Mortgage Offer.

    We understand this might not be the case with your forms, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending forms.

    Or, kindly provide us the following information:

    1.) The URL where your form is used.
    2.) Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1932836 as your subject. We will let you know about the status of your account after a thorough review of your proofs.