Getting problems downloading Excel Data

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    javifer
    Asked on August 20, 2019 at 07:19 AM

    Hi, i dont know why right now i cant download excel results, it appear this 404 Not Found (S3).


    Also few minutes before i downloaded the excel but with no data from the questions.

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    jherwin
    Answered on August 20, 2019 at 09:01 AM

    You form URL is using EU domain, did you unchecked the store data in EU datacenter in your account settings?
    1566305854data.png
    Please try to "check" that and see if you will see your submissions.

    Here's the link: https://www.jotform.com/myaccount/data

    Please give it a try and let us know how it goes.