PCI check error Stripe Inegration

  • Profile Image
    Asked on August 20, 2019 at 10:54 AM

    We have people trying to submit their payment with form at https://form.jotform.com/91294127501149, and keep getting a "PCI CHECKS ARE FAILED" message.
    Please fix, and or help ASAP.
    Thank you,

    Carrie Owen

  • Profile Image
    Answered on August 20, 2019 at 12:16 PM

    I have checked your form and it seem you have connected your Stripe Integration.

    Tested a cloned version of your form and I was able to submit the form without errors however, I'm using the test mode.

    May we know if you have embedded your form into your web page?

    I have cleared your form cache.

    Can you please test your form again and let us know if the issue still remains?

  • Profile Image
    Answered on August 20, 2019 at 12:43 PM
    yes, I figured that one out too....my bad! thanks so much for getting back
    to me so quickly!